Terms of Service

1. Agreement to Terms

By accessing or using Drödler's website and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Services.

2. Description of Services

Drödler provides enterprise-grade compliance and digital infrastructure solutions, including but not limited to:

• HIPAA-compliant systems for healthcare providers
• Case management software for personal injury attorneys
• Website development and hosting
• Autonomous compliance monitoring
• Security and vulnerability scanning
• Email and SMS communication services

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Payment Terms

Pricing and Fees

Our Services are provided on a fee basis as outlined on our website. All fees are in U.S. Dollars unless otherwise stated.

Payment Processing

Payments are processed through Stripe. By providing payment information, you authorize us to charge the applicable fees.

Deposit Option

We offer a 10% deposit option to secure your project. The remaining balance will be due according to the payment schedule outlined in your service agreement.

Refund Policy

Deposits are non-refundable once work has commenced. For full payment refunds, please refer to your service agreement or contact us within 14 days of purchase.

5. Acceptable Use Policy

You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Engage in unauthorized access or security breaches
• Harass, abuse, or harm others
• Distribute spam or unsolicited communications
• Impersonate others or misrepresent your affiliation

6. Intellectual Property Rights

All content, features, and functionality of our Services are owned by Drödler and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Client Content

You retain ownership of any content you provide to us. By using our Services, you grant us a license to use, store, and process your content solely for the purpose of providing our Services.

7. HIPAA and Healthcare Compliance

For healthcare providers, we act as a Business Associate under HIPAA. We will enter into a Business Associate Agreement (BAA) with covered entities. You remain responsible as a Covered Entity for ensuring your overall HIPAA compliance, including proper use of our Services and training of your staff.

8. Legal Services Disclaimer

For attorneys using our Services: Our software and services do not constitute legal advice and do not create an attorney-client relationship. You remain solely responsible for ensuring compliance with all applicable legal and ethical requirements in your jurisdiction, including rules of professional conduct, client confidentiality, and conflict of interest rules.

9. Service Level and Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability. We will provide reasonable notice of planned maintenance when possible.

10. Limitation of Liability

To the maximum extent permitted by law, Drödler shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our Services. Our total liability shall not exceed the amount you paid for the Services in the twelve months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Drödler, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Services will cease immediately. You may terminate your account at any time by contacting us.

13. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Arbitration

Any dispute arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court for intellectual property infringement.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Contact Information

If you have questions about these Terms, please contact us at: